05-14-2018 05:00 AM
VDI Tool: 4.1.4
we followed the TRAPS manual for the installation on a VDI Master Image (Windows 10 v1709 Enterprise).
We used the TRAPS VDI Tool to upload the generated SigCheck CSV file, but it shows an error:
Parsing of CSV file failed! Please validate the file content.
We checked the file, but nothing is wrong with it.
We repeated the upload, but the error persists.
Is this a known issue?
05-31-2018 04:48 AM
Could you confirm the switches that you used on sigcheck when creating the hashes?
06-04-2018 01:06 AM
we used the cmd switches described in the PaloAlto Traps 4.1 Administrator Guide.
sigcheck /s /c /e /h C:\ > C:\temp\outfilename.csv
sigcheck /s /c /e /h C:\sigcheck\sigcheck64.exe > C:\temp\outfilename.csv
06-04-2018 01:34 AM
Could I be as bold to ask if you could upload the output file here? Just the one which has the sigcheck hashes contained in it.
09-17-2018 04:49 AM - edited 09-17-2018 04:51 AM
I'm really sorry for the long waiting time, we got really important steps to do till today.
We upgraded to Traps 4.2.1 but the issue remains the same.
I upload the .csv file here now.
10-28-2018 07:47 PM
Sorry tried to download the file but it doesn't appear to be available. Yes I know I was slow answering this thread and apologise for that 🙂
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