Unable to access MS team through android devices

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L0 Member

Unable to access MS team through android devices

Could you please support me in this case as we unable to access MS team through android devices, However it works well on the windows desktop. And the certificated already installed.

Thanks in advanced for your help

Ahmed Sadek
Associated Support Engineer
Villa 278, Okba Ibn Nafea St.,5th Settlement,New Cairo, Egypt
Mobile: +20 (12) 04805287
Email: Asadek@optimaps.net
Website: www.optimaps.net
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L4 Transporter

can you describe your issue in greater detail. 

Highlighted
L0 Member

We can log in MS team normally through windows desktop while we can't do this through android devices and when monitoring logs show a decrypt error

Ahmed Sadek
Associated Support Engineer
Villa 278, Okba Ibn Nafea St.,5th Settlement,New Cairo, Egypt
Mobile: +20 (12) 04805287
Email: Asadek@optimaps.net
Website: www.optimaps.net
Highlighted
L4 Transporter

what version of traps or cortex agent are you working with?

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