Upgrade Traps ESM and ESM Console from 4.0.1 to 4.0.4

[ESutedy]

Hi guys,

Just want to confirm the steps of  upgrading ESM Server and ESM Console are as follow:

Stop all services and IIS for ESM Console.

Backup the database.

Snapshot Server.

Run the 4.0.4 ESM installer

Run the 4.0.4 ESM Console installer

Import content updates

Restart server

Thanks

[mmelone · Accepted solution]

You pretty much got it. 

Stop IIS and Endpoint Security Manager (cyveraserver) services. 

Backing up the database and snapshotting the server are good practices. 

Pretty sure you don't need a reboot. I've based my upgrade procedures off this article and I've had nothing but good results: https://live.paloaltonetworks.com/t5/Endpoint-Articles/System-upgrade-best-practice/ta-p/75400

[mmelone · Accepted solution]

You pretty much got it. 

Stop IIS and Endpoint Security Manager (cyveraserver) services. 

Backing up the database and snapshotting the server are good practices. 

Pretty sure you don't need a reboot. I've based my upgrade procedures off this article and I've had nothing but good results: https://live.paloaltonetworks.com/t5/Endpoint-Articles/System-upgrade-best-practice/ta-p/75400

[ESutedy]

thanks @mmelone

[thinson]

Followed that article to the "T" and both my UA and PROD upgrades went without a hitch from 4.0.3 to 4.0.4. Thanks for sharing that link!