VDI cytool imageprep - long scanning duration on write.exe

[ATB-Adm]

Hi there,

we use the Palo Alto Traps Management solution and the 6.1.2 client (the issue here also affects older versions).

Does anybody have a solution or explanation, why the Traps cytool imageprep command on VDI master images has a long scanning duration on the file C:\Windows\write.exe ?

After a Windows update or application change we normally use the "cytool.exe imageprep scan timeout 4 upload 60 path c:\temp" command, to scan all files within the master image (like in the description of Palo Alto Traps).

This takes 1 hour everytime, which could be avoided, if the file C:\Windows\write.exe would'nt be scanned.

This file takes 45 minutes aprox.

Thanks! 🙂

[gstjohn · Accepted solution]

Try "timeout 4 upload 5" and it won't wait an hour to complete, it will wait 5 minutes.  See documentation for more info about those options

[ATB-Adm]

Thanks, that was the issue!

I thought about to change the timeout, but I wasn't sure if it would be a problem later on.

Now it takes just about 12 minutes to complete the scan.