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09-14-2023 09:58 AM
Hi,
I have just deployed an Ubuntu 20.04.6 VM for the purpose of trying out Expedition. I downloaded the "expedition1_Installer_latest.tgz" and proceeded through the install. The installation finished and I can launch the GUI but I have required remediations that are issues with the rabbitmq-server service. This service is unable to start successfully:
failed because the control process exited with error code. See systemctl status rabbitmq-server.service and journalctl -xe
When inspecting these all I see is 'code=exited' and 'status=1/FAILURE.' I don't see anything specifically pointing to what is causing these issues. I have been looking through various threads from others that have referenced their issues with this service but nothing I have tried has worked (removing all files from /var/lib/rabbitmq for example (including the cookie file)).
Is there anyone that has experience with a current solution to this?
Thank you.
09-14-2023 10:33 AM
09-14-2023 01:19 PM
Hi @lychiang
This does seem to have worked. The service is now running. When I log in, it looks like all checks are now valid but I consistently receive the following error randomly and I'm unable to add a project because of it:
Is there any way to troubleshoot what these repeated errors could be?
Thanks.
09-18-2023 12:44 AM
Hi @EMPTYSET00
Could I ask you to reinstall rabbitmq-server using the steps described in below article:
After reinstalling it, if the error persists, please send and email to fwmigrate@paloaltonetworks.com to set up a zoom call to check your environment.
Thanks in advance,
Best regards,
David
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