Won't process CSV files

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Won't process CSV files

L2 Linker

I blew away my VM and reloaded it with an OVA our PA SE created for us.  It installed and functioned just like the one I had created and tried the first half of the week, but I wanted to start with a clean slate.  I'm using the specs from the Workstation image of 1 cpu, 1.5Gb RAM, 40Gb disk.  v1.0.84

 

I did the following:

Created the M.learning /data directory and used chown to set permissions for www-data

Created the /logs directory and set permissions with chmod 777

SCP'd a file from the firewall to Expedition (138MB)

Created the Device

Created API key, saved

Retrieved Contents, saved

Defined m.learning directory to search, saved

Checked the box on the csv to  process

Clicked process.  Button changed color, nothing happens.  Still says Ready.

Settings, Jobs only shows retrieving the contents of the Device.

 

This is the same issue I had on the last image I used.

10 REPLIES 10

L5 Sessionator

Could you verify that you do not have warnings in the main Dashboard HealthChecks?

 

I could not replicate the issue you describe but some of the following could be the source:

- Either we did not find logs to process in the path you provided

- The files are not having a valid/expected CSV format

- The files do not belong to the firewall we have defined (serial does not match)

- All the files are ignored (with the red icon)

- The /data folder is not actually writable by www-data

expedition@Expedition:/$ ls -al
drwxr-xr-x 2 www-data www-data 4096 Jun 27 16:05 datastore
drwxrwxrwx 2 root root 4096 Jun 27 16:20 logs

 

I copied the name, serial, and IP directly from the Dashboard of the FW and the FW SCP'd the log to Expedition.

exp2.PNGexp1.PNG

expedition@Expedition:/$ cd /logs
expedition@Expedition:/logs$ ls -la
-rw-rw-r-- 1 expedition expedition 143755393 Jun 27 16:23 NMELBPPAFW01_traffic_2018_06_28_last_calendar_day.csv

I noticed you talk about /data folder, but it seems that Expedition will try to use /datastore.

Also, could you check that your Expedition is updated and try again?
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