403 forbidden error while importing IDP fiile

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403 forbidden error while importing IDP fiile

L0 Member



I have been trying to import G suit IDP file in SAML Identity provider on palo alto VM firewall but for infinite time its just showing message "uploading" without showing any error message. when I checked in network tab of inspect element I can see the error 403 Forbidden.


Not sure why its coming like this as same IDP file I am able to import on another firewall.


Can someone please give me some insights why this is happening on Palo alto firewall.


Community Team Member

Hi @Dharmajit ,


Which panos version are you running? Also can you confirm that your device has a serial # present? 

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Cyber Elite
Cyber Elite


Since it looks like your trying to administer this device through an internet accessible resource and not through a management connection, could you attempt to do the upload just through the actual management interface?

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