8.25 Content Update not working

Reply
CRHC
L4 Transporter

8.25 Content Update not working

Hello,

The content update that was released today is showing a size of 0k in the console and completes the download - however, still shows 0k after download.  I have option to "install" - but I am a little leary installing and commiting a 0k file.  Could someone verify the content to download is proper.  Thank you.

Mike

nrice
L5 Sessionator

The Content is ok.  Click "Check Now" and you should see that it is 10MB.

CRHC
L4 Transporter

Hello,
Thank you for the quick turn around.  I am still showing a 0k download file.  This is across 3 PAN devices.  Thanks.

Mike

nrice
L5 Sessionator

Please contact your support so that they can troubleshoot with you.

CRHC
L4 Transporter

Hello,

The content is now properly showing a file size.  Thank you so much for your assistance.

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!