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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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kiwi by • Community Team Member
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Vlan information in logs

Device: PA-2050OS: PANOS-3.0.6HiI have a question about Vlan. In the different logs you cant find "source vlan" anywhere. I belive this is cause Palo Alto is a zone based firewall and you should use zones to separate different network types rather than interfaces and vlans.However...When doing troubleshooting, vlan information would be really go...

u2521 by • Not applicable
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Resolved! Address Issue [20191]

Hi, support team.There is the following note on the release note of PANOS3.1.2:- Address Issue : [20191]System instability may occur in deployments using the Terminal Services Agent toidentify users.I would like to know that more specific.Thank you,Tomoyuki Komure

Resolved! PanAgent - Ignore specific users?

I believe its possible to ignore specific usernames with the AD PanAgent? How can this be done? I have machines that are running AV agents and rebuild agents that login and logout at various points this overriding the actual user details.

djmac by • Not applicable
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PAN-agent 3.1.0 problems

I'am using pan agent 3.1.0 and PAN-OS 3.0.9. I have some issue that are not affecting traffic, but i want an explanation for it. First, the agent status indicate that it cannot read security logs on a DC, even if it has the rights to read it, and there is no log messages in the pan agent log file indicating the issue, is it a folse positif? and ...

asia by • L3 Networker
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  • 1 replies
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maint password for 3.1.1

Since rebooting one of our firewalls it has gone into maintenance mode. We are trying to SSH to the management port using the maint username and MA1NT as password as specified in the doco. We are getting access denied. Has the password changed for the later version or is access restricted via SSH?login as: maintThe system is in maintenance mode....

Antivirus Update Saying Last Checked 1969/12/31

I am setting up our new PA-500 to replace an eval unit. I've got everything just about ready for my config import, but I am having a problem w/the Antivirus updates.The Dashboard page says that versoin 213-242 is installed, but when I go to the Dynamic Updates page it indicates nothing is installed and when I tell it to check for updates it rep...

Content & Antivirus update failing

Hello,I have got content and antivirus failing each and every time on a 3.1.0 system.i forced the upgrade several times, but i keep getting the following error:13:54:59 61 Install FIN FAIL 13:56:11 Warnings:Details:content update failed with the following messages:""error: can't create transaction lock on /opt/pancfg/v...

vinesh by • L2 Linker
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Resolved! Error renaming custom URL category?

I have some custom URL categories and decided to rename them - now when I validate I get an error.The category name was microsoft-updates and I simply renamed it to abcd-microsoft-updates (abcd being the company name) and now when I validate it give me:member microsoft-updates is an invalid referenceInvalid allowInvalid url-filtering whitelistIn...

Feature Request - URL Profiles

Now that in 3.1.1 you can create custom URL categories and use them in URL profiles, it would be useful to be able to see on the URL Profiles tab a column with the "allowed" categories for a given URL profile.Also it appears that whenever you do create a new custom URL category, it is defaulted to "Allow" in any existing URL profiles, even if th...

Panorama and ESX4i

We are looking to install our Panorama 3.1.1 server on a VMWare ESX4i Server but the VM administrator as saying he is getting a "no bootable o/s" error.Does anyone know if Panorama 3.1.1 is compatible with VMWare ESX4i?Thanks in advance.

Resolved! Memory Leak in PAN 3.1?

We are evaluating a PA-500 unit that has 3.1 installed on it. It seems to have a memory leak. I just rebooted the unit because it was low on memory (30mb), when it first came up it had 288mb free memory, however after being up for a few minutes it is down to 5mb. There are only 60 active sessions at the moment since nobody is on campus. What...

How to create SSL Custom App-ID

I'm testing to create SSL custom signature from WebUI.However, we don't have enough materials to create that.Do you have any materials to create SSL custom signature?Or could you provide any sample config?Regards,Takeshi Kawai

Takeshi by • Not applicable
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Has SNMP changed with 3.1?

I pointed our network monitoring software at our PAN under 3.0.x and it detected all the interfaces and let me monitor them.Now, having upgraded to 3.1.1 I checked today and noticed it's only monitoring the eth interface assigned to the LAN/trusted zone.I did a rescan and it's seeing all the ports but it doesn't seem to recognize the external/un...

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