Activate a new GlobalProtect Client?

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Activate a new GlobalProtect Client?

L4 Transporter

Hello folks,

 

Another first for me this week.  Before we upgrade our PANOS, I wanted to activate a new GlobalProtect client first.

 

It says here that it will download new client when users connect.

 

Is that true?  Will it download and install (upgrade) on the client automatically?

I was thinking it would just be made available on the Portal for download - separately.

 

I would test this, but have no test firewall to do it.

 

GPUpdate.jpg

1 accepted solution

Accepted Solutions

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@OMatlock

 

Just a thought but I wouldn't allow them to manually upgrade unless you are ready for users to upgrade. You can disallow users from upgrading portal\app (tab) , do this on all the portals, I used a test portal to use it on my test machine

 

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8 REPLIES 8

L4 Transporter

I found the setting in the GlobalProtect portal that prompts user or manual instead of transparent.

L4 Transporter

@OMatlock

 

Just a thought but I wouldn't allow them to manually upgrade unless you are ready for users to upgrade. You can disallow users from upgrading portal\app (tab) , do this on all the portals, I used a test portal to use it on my test machine

 

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Thank you jprovine!

 

From what I am reading, it seems that I must activate it first on my firewall to be able to download the .msi file to even put on an external web server for testing.  I am thinking my steps would be:

 

- Set Agent upgrade to disabled (for now).

- Activate 4.0.6.

- Download the .msi (or package).

- Upload to a test webserver or test individually until satisfied.

- Set Agent upgrade to manual (or whatever) to get the user clients updated.

 

Sound right?

@OMatlock

You can also download any of the Global protect clients from software repository  on the PA site.

In preparation I installed the client on my test laptop and made sure I could connects as is without the activate set on the firewall. Then I disabled other users from ugrading,  activated the new client, tested on my test portal which allowed upgrades, verified everything worked. Then I reactivated the old client, let everyone install again. Then I wrote up a document, with screenshots showing them what to expect, put it in the school news, sent it to the helpdesk and posted on our website.  If that all isn't enough, I also tested to see if the old client still worked with the new client activated. 

Thank you jprovine!

 

I've been trying to figure out how to get the .msi without activating on my firewall.

How did you do that?

 

I downloaded the PanGP-4.0.6 package file from Software Updates but been unable to extract it (no extension), and was assuming it was required to activate in the portal first.

 

 

@OMatlock

 

I am talking about the software updates on the Palo alto website I checked and there is a downloadable .msi package if you choose the windows 64 bit install

 

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OMG!  Sorry for that spam.  I see it now.  Thank you jprovine!

@OMatlock

 

That's what we are here for!! keep on spamming

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