09-29-2010 07:21 AM
This morning there were 3 unusual system alerts on our PA-4020:
1.
type: SYSTEM
subtype: general
config_ver: 0
time_generated: 2010/09/29 02:07:32
vsys:
eventid: general
object:
fmt: 0
id: 0
module: general
severity: medium
opaque: ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0.
2.
type: SYSTEM
subtype: general
config_ver: 0
time_generated: 2010/09/29 02:07:52
vsys:
eventid: general
object:
fmt: 0
id: 0
module: general
severity: medium
opaque: ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0.
3.
subtype: general
config_ver: 0
time_generated: 2010/09/29 02:08:34
vsys:
eventid: general
object:
fmt: 0
id: 0
module: general
severity: high
opaque: Content job failed
A quick Google search seems to indicate this might be a disk problem?
What steps should be taken next?
09-29-2010 03:53 PM
first two errors comes from failed ATA transaction. It does not mean that the drive is immediately failing, but is a good sign that the drive is starting to have issues. Generally means that it is likely to have other problems in the near future.
third error means content failed to either download or install.
Please open up a case for further investigating.
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