Can't get a route

Announcements

ATTENTION Customers, All Partners and Employees: The Customer Support Portal (CSP) will be undergoing maintenance and unavailable on Saturday, November 7, 2020, from 11 am to 11 pm PST. Please read our blog for more information.

Reply
L2 Linker

Can't get a route

I have new Palos that I didn't set up myself.  I created the interfaces and added OSPF.  Network team says they can't get a route for a network.  Tried everything I know.  Suggestions?


Accepted Solutions
Highlighted
Cyber Elite

@amy.hazelwood,

  • Same area ID?
  • Correctly setup Range specification and setup for advertisement?
  • Is one end using authentication and the other isn't? 
  • Intervals are setup correctly? 
  • intrazone policy hasn't been modified and traffic is being allowed.

That's what I would check first because they are the easiest things to verify. If that isn't the source of the issue you can look at the routed.log file with 'less mp-log routed.log' or 'tail follow yes mp-log routed.log' to see what the logs are saying. 

View solution in original post


All Replies
Highlighted
Cyber Elite

@amy.hazelwood,

  • Same area ID?
  • Correctly setup Range specification and setup for advertisement?
  • Is one end using authentication and the other isn't? 
  • Intervals are setup correctly? 
  • intrazone policy hasn't been modified and traffic is being allowed.

That's what I would check first because they are the easiest things to verify. If that isn't the source of the issue you can look at the routed.log file with 'less mp-log routed.log' or 'tail follow yes mp-log routed.log' to see what the logs are saying. 

View solution in original post

Highlighted
L2 Linker

So it turns out the links provided to me by the person who set these up were switched - I was putting the OSPF information on the passive FW instead of the active FW.  I did check the information you provided before I realized the error.  Thanks so much!

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!