Can't uninstall Global Protect.

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Can't uninstall Global Protect.

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The GP application is having issues and my users want to uninstall it and reinstall it to see if it will help resolve their issue.  For some reason, for 15 users, the GP application does not show in "add/remove programs" so we cannot figure out how to uninstall the app.  I was hoping if we tried to install it again, it would ask to repair or remove, but it only provided the below message.  Is there another way to uninstall the application?

Thank you

1 accepted solution

Accepted Solutions

L3 Networker

To manually uninstall, on client pc go to install folder  ( for eg:  C:\Program Files\Palo Alto Networks\GlobalProtect) and run the PanGPUninstall.exe which will uninstall the GP client If you want to run the uninstall quiet with our prompting ( or through script) From CLI, go to the install folder and run the PanGPUninstall.exe with following switches PanGPUninstall.exe -q -p

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1 REPLY 1

L3 Networker

To manually uninstall, on client pc go to install folder  ( for eg:  C:\Program Files\Palo Alto Networks\GlobalProtect) and run the PanGPUninstall.exe which will uninstall the GP client If you want to run the uninstall quiet with our prompting ( or through script) From CLI, go to the install folder and run the PanGPUninstall.exe with following switches PanGPUninstall.exe -q -p

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