Cannot Change Application Risk Category Customization

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Cannot Change Application Risk Category Customization

L0 Member

I'm running 7.1.2, but the problem started after 7.1 beta update, I believe.


Setting an applicaiton risk category manually results in it showing up correctly in the application's open window details; however, the firewall will only recognize the default risk category. This has effectively rendered my applcation filter rule useless. I have tried reverting a couple of applications and re-customizing/committing, but no luck. 


Anyone have an easy fix for this?


Cyber Elite
Cyber Elite

Hi Rick


Have you committed your changes in between manipulations ?

The firewall will only adopt the new risk factor for other uses (like app-filter) after you've committed the changes to the applications.

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization

Yes; and between revert attempts also.

Have you tried refreshing your browser or re-opening the application filter ?


i tried a simple test to reproduce what you are reporting: a new application filter has 139 category 5 applications (including custom apps), I mark a random category 1 application as 5, i commit and re-open the application filter and see 140 apps


If this is not the behavior you're seeing you may want to reach out to support


Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
  • 3 replies
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