Cannot login to GUI after pa-vm deployment

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Cannot login to GUI after pa-vm deployment

L0 Member

I deployed a pa-vm image 10.2.1, set the management IP from the CLI. When I try logging in with the GUI, I put in my credentials and then get the following error "Your login session has expired and you have been logged out for security reasons. Please log in again if you wish to continue." I'm able to SSH into the cli.

 

Things I've tried: 1. rebooting. 2. restarting management service. 3. Verifying enough disk space. 4. Clearing cookies and cache from browser. 5. Tried Chrome, Edge, and Firefox browsers. 6. Enabled http and tried with http and https. 7. Verified correct system time and date.

 

Any other troubleshooting idea?

 

3 REPLIES 3

Cyber Elite
Cyber Elite

@Scot-Oceus,

I'd take a look at your Max Session Count configuration and verify what this is set to. 

show deviceconfig setting management admin-session

 Might also just try seeing the max-session-count and max-session-time to 0 so those aren't coming into play. 

set deviceconfig setting management admin-session max-session-count 0
set deviceconfig setting management admin-session max-session-time 0

I'm having the same issue except with PAN-OS on a PA-460. I upgraded from 10.1 to 10.2 and get the same login result. Checking what you mentioned showed nothing, so I set the max session count and time to 0, with the same results as before.

L0 Member

Solved: Turns out I did not have enough RAM allocated to the VM. Increased it to 9GB and was able to connect.

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