Captive portal SSL decryption policy requirement

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Captive portal SSL decryption policy requirement

L2 Linker



PAN has the following document [1] which says you need to have SSL decryption in order to redirect SSL pages to captive portal.

To me it doesn't seem to be accurate. Response page [2] workaround seems to be doing the same i.e without having an SSL decryption policy, I see that SSL pages are redirected to captive portal properly. What am I missing? I have found

several posts about this topic referring response page document too but PAN's document contradicts this.

I have created a PAN case for clarification/document update though, I would appreciate forum users' feedback.








Cyber Elite
Cyber Elite

That first article is simply very old and should have been archived, I'll go ahead and do that 


Thanks for reporting this!

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization


  that is fine but please publish a new article as TAC keep telling us that SSL decryption is required for captive portal

and as per experience, it is not a correct statement. New article can be helpful for TAC and users like us 🙂




L1 Bithead

What is the actual requirement? We are trying to redirect to a captive portal for an auth policy for https traffic and are being told by TAC this isn't supported unless we are decrypting all of the https traffic. 

I think TaC is wrong here. The 2nd link has always worked for me, although I will say I've found it not to work 100% of the time with https traffic. SSL decryption certain does help.


I think this is an issue with 1st level TAC not knowing something.  

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