we are getting this error message when we try a commit.
What is happening when this appears and what can we do?
A rollback to a further config version is not helping.
Management server failed to send ID request to client device
On Web-Gui and on CLI!
I had the exact same issue last week so I spoke with support and they winded up just resetting the management and device servers.
I was never given a root cause or told how to prevent it from happening in the future.
Prior to having this issue I noticed a failed AV update job so it looked like that may have caused it.
Hope this helps
There seems to be a Problem with the Memory Management
of the Process "mgmtsrvr"
Keep an eye on the Memory usage of mgmtsrv (show system resources)
and restart the Process if it exceeds >700meg
Yes. I experienced the same issue.. Called PAN support and they said this is memory leaked issue.. Its a bug.
It will be fixed is PAN OS 4.0.3.. In the mean while, use back the stable version PAN OS 3.1.7 as advised by PAN support..:smileyhappy:
Do you by accident use Firefox 4?
I had exactly the same issue with F4. Using IE did not return any error anymore.
Make sure to revert the candidate config to the running config (or reboot) to remove 'the bad stuff', although I don't know exactly what the bad stuff was :smileywink:
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