Configuring local and LDAP source users in Policies

[kkrause]

I have internal employees using VPN and also outside vendors with VPN accounts. In creating the policies (ex. allow employees to all internal servers while only allowing vendor VPN access to specific hosts) it appears that I can only choose LDAP users/groups as the source user. The drop-down only shows AD groups/users. I want to be able to select from the local users database as well. How can I go about this?  Any given policy would be for either LDAP or local user authentication. I do have separate authentication profiles for both employee VPN (using LDAP) and vendor VPN (using local user database).

Thanks,

Ken

[ssharma]

Hi Ken,

On the drop down list for the source user, you should also be able to see local users. If that is not populating make sure you have committed the configuration and also try to search for the local user in question. Thank you.

Hope this helps.

[kkrause]

Thanks for the response. I have committed the configuration and when I type in the dropdown list for users, only my LDAP users are shown with the <domain>\<username> format. None of my local users appear. I'm sure there's something simple I'm overlooking as I'm new to PAN devices, but I sure can't determine what it may be.

Thanks,

Ken

[ssharma]

Hi Ken,

Create a test user name test, enable the user commit the changes. Then go to security policy and under user, search for test. Please attach the snap shot like I have done. Thank you.

[kkrause]

I've created the local account test and it is enabled.

And here is the search results for a security policy. The only user names that appear are from LDAP. Searching on any of the other local users shows no results either.

[ssharma]

Authd process is handled by management server. Could you restart the management-server on the device, this will not affect the dataplane traffic. If restarting still does not help, then I will suggest opening a case with palo alto.

>debug software restart management-server

Let me know if that helps. Thank you.

[kkrause]

Thanks for your response, however the problem still exists. I'll open a ticket with Palo Alto and see what I can find out.

[kkrause · Accepted solution]

As a follow up- Palo Alto support responded stating that local users/groups can be used in policies but need to be manually entered into the User/Select field. I've tested this and it appears to do the trick. I can now control access to a local database VPN user via policy.

Thanks for the quick responses.