Cortex XSOAR TLS handshake error

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Cortex XSOAR TLS handshake error

L0 Member

Hi friends,

 

I am having an issue with TLS errors when I check the Demistro service status. Not sure where to look to resolve the issue, any advice would be great.

 

Cheers,

Jason



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1 accepted solution

Accepted Solutions

Cyber Elite
Cyber Elite

@hambeezy,

Do you actually have this instance fully up-to-date? It's offering TLS1.1 as the highest offered which your browser is almost certainly configured to only utilize TLS 1.2 and higher. You can temporarily enable TLS1.1 on your browser to correct the issue, but it should be offering at least 1.2. 

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1 REPLY 1

Cyber Elite
Cyber Elite

@hambeezy,

Do you actually have this instance fully up-to-date? It's offering TLS1.1 as the highest offered which your browser is almost certainly configured to only utilize TLS 1.2 and higher. You can temporarily enable TLS1.1 on your browser to correct the issue, but it should be offering at least 1.2. 

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