Deactivate Licenses from Customer Portal

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Deactivate Licenses from Customer Portal

L2 Linker

Good morning,

 

How do we remove the expired licenses from the Customer Portal?  I have 'trial' licenses that I have removed from the actual FW (delete license key <key file>) via the CLI, and that works fine.  However, if you 'refresh' the licenses on that FW, those expired licenses come right back, as they are still listed in the Customer Portal.  

 

How do we REMOVE them from the Customer Portal, so they are 100% gone?

 

Thank you,

John L.

39.9259° N, 75.1196° W
1 accepted solution

Accepted Solutions

L7 Applicator

Hi @johnlinkowsky 

For this you need to create a support case of type 'admin'

View solution in original post

1 REPLY 1

L7 Applicator

Hi @johnlinkowsky 

For this you need to create a support case of type 'admin'

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