Device Certificate not showing

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Device Certificate not showing

L1 Bithead

Hello Guys,


I have problem with device certificate, i have create the device certificate, but is not showing in GUI Palo Alto.

but when i try to import configuration the certificate is showing.

anyone can help me why device certificate is not showing in GUI ?




L7 Applicator

Hi @dwi.nur 

After creation, did you see the message that the cert was created successfully? (Successfully generated certificate and key pair...)

Did you maybe create the certificate in a specific vsys and it is not showing in another vsys? What PAN-OS version do you have installed?

L1 Bithead

hi @Remo 


yes, the message show  was created successfully.

no, i just have 1 vsys right now, and i'm in PAN-OS 10.05


thank you in advance for responding to my post.


After generating the certificate, did you check on CLI if the cert is there? When you say it works when you import a configuration, do you import there a full device configuration - with a certificate - or only a partial configuration?

how to check via cli ?
i import from device state configuration.

Connect with SSH and type the following commands:


show shared certificate


Whis will show the currently configured certificates.

L1 Bithead

Hello Guys,


Same problem with some certificates (inbound decryption) in v8&v9;  

'show shared certificate' shows the certificate, I can select it on the decryption policy but no certificate in the list.

I'm talking with support about it.



L0 Member

Hi Guys,


same Problem here. We are using PAN-OS 10.1. When i search it in the global search they show me the vsys1. So i know it is succesfully created, but i cant use it for the Certificate Profile.


Has anyone already a solution?



L1 Bithead

What is your device model?


L1 Bithead



Are PA-5250.



the command would be > show device-certificate status to check device certificate

L0 Member

Running 10.1.8 - Call me crazy but what seems to be working for me is if I populate the "Certificate Name" field prior to uploading the certificate. When done in this sequence the certificates display in the UI.

IT may be that the certificate created doesnt have a key in it.  Is the KEY section showing a checkmark? That could be your problem.  

Hi @Remo 


When i try to generate certificate on shared vsys. Its showing only on vsys 4 not shared. I have created with superuser account. Any solution to create certificate for shared vsys

That did the trick, thanks!

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