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General Topics


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If you've visited LIVEcommunity anytime recently, you've probably seen a pop-up asking for your feedback. We've deployed this survey since April 2020 for new and returning visitors alike as a way to gather feedback from our users. 


In the past six


jforsythe by Community Team Member
  • 1 replies

Way to fix a half activated VM-Series?

Fresh install of a VM-Series, 9.0.11.  I didn't manually allocate RAM, so it was running with 5.6G when I activated - get the message, increase RAM then activate again.  Shutdown, increase RAM to 10GB. Boot - firewall is now in a weird state where al


User Mapping WinRM user displays pc name

Hi Guys,


Yesterday I changed the user mapping to WinRM, since then I have the strange problem that in the user ID monitoring sometimes the user field displays a PC name.
Because of this my Group Mapping does not work properly.


Does anyone have an idea


S2S VPN Phase1 down

We have deployed PA-VM in Azure. We are setting up S2S VPN with Cisco Router. PA-VM is the initiator.

All the P1 and P2 param are matching but Status for both are showing red.

System logs show:

 'IKE phase-1 negotiation is failed. Couldn\'t find configu


Sys Log.PNG

BGP filter route only for /32 prefix

Hi Experts,


My question is, my Cisco switches advertise host routes to FW from many VLANs/VRFs together with other network routes, we want the firewall Not to accept the any routes with subnet mask /32 but accept anything else, can you help to see if


rahul.k by L0 Member
  • 1 replies

Agentless User-ID agent permissions

We are attempting to use the agentless User-ID setup with the understanding that the service account needed to be a member of the following AD groups: Distributed COM Users, Event Log Readers, and Server Operators. However, after reading the followin


Dynamic Address Group with Azure monitoring


In the end article tells to create DAG but how do I add VM's automatically to this g


raji_toor by L4 Transporter
  • 2 replies

SNMP and Netflow

PAN 9.1.8 has SNMP V3 configured base on

with Netflow on AE5.30, ae5.50, and ae5.60 of the 5260 base on


arhong by L1 Bithead
  • 5 replies

Content filtering for MAC OSx

I am trying to finalize my content filtering for our PA 820 rollout. I have the user-ID, group mapping and content filtering rules (By group) working just fine for my windows PC's. Where I am stuck is trying to figure it out for all of our MAC OSx us


RussMc by L1 Bithead
  • 2 replies

Resolved! PA Packet Capture Data Storage Location (CLI)

I’m trying to figure out how to view the data location of an in progress packet capture in the CLI. I’m aware of the current packet size in the GUI, but I would like to see where the data is logged in the CLI along with the current available storage


IsaiahF by L0 Member
  • 2 replies

OSPF stopped gracefully restarted


Hi Team,


We are facing issue with OSPF is not working properly over the firewall as per the configuration part seems fine we checked with the below given document.




OSPF issue.jpg
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