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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! Monitoring Palo DB cloud service

Hi All, We recently encountered an issue where our firewalls got disconnected from Palo DB cloud database, the was due to a known issue in Palo OS we are running. I am looking for a way to monitor Palo DB cloud connectivity. We do not have solarwinds otherwise I would have used an OID to monitor that specific service. Is there a wa...

Resolved! Where does it show which Agent Config applied to a specific users' Global Protect session

We have multiple agent configs for Global Protect and apply them using OS type and group membership. I want to see which agent config was applied to a specific users session. Where do I see this? I have checked system logs, and it shows the auth profile but I don't see which agent config was applied to that user session.

Resolved! tcp/dynamic port range

I'm looking for a definitive answer on what port range "tcp/dynamic" and "udp/dynamic" uses. I would figure that it is 49152-65535, but I have not been able to locate anything in documentation or the community to confirm this.

Exclude www.google.* from decryption

Hello,are you able to exculde https://www.google.com ; https://www.google.de and other domains from SSL decryption?Or clients complain about the slow loading of the website when they open Google or try to search something.Currently i add in a white custom URL category:www.google.comwww.google.com/www.google.com/*www.google.*www.google.*/www.goog...

Hithead by • L4 Transporter
  • 13056 Views
  • 17 replies
  • 0 Likes

High availability Links on different locations

Hi, we have 2 PA1410 on two different buildings. They act in an active-passive cluster. On each location is a switch, and the Firewall ist connected with all of its port (ha1a, ha1b, ha2, MGM, Data) to the switch. The switches are connected though a glasfiber to each other. Does it make sense, to buy a fiber sfp transceiver for each firewall and...

IT-Esp by • L1 Bithead
  • 3068 Views
  • 3 replies
  • 0 Likes

Beaon PCNSE study guide - practise questions

Hi Guys did one of the prep exams and had a couple of questions marked wrong.. but not sure they were.. any ideas? Q1 GlobalProtect clientless VPN provides secure remote access to web applications that use which three technologies? (Choose three.) RubyHTMLHTML5PythonJavaScript (my selection in bold above) from PA DOCS they note this...

PA_nts by • L4 Transporter
  • 2205 Views
  • 2 replies
  • 0 Likes

Cortex XDR service causing maxed out CPU and memory spikes on DCs

We are getting constant alerts from our monitoring system that out DCs are constantly having maxed out CPU and memory spikes. On every alert cyserver.exe is the top resource user. Cortex XDR Service 8.4.0.51691 Domain Controlers are all Windows Server 2019 VMs 4 Cores and 24GB of memory Does anyone have an idea on this? What might be the cause?

Resolved! Install the Cortex XDR Agent Using Msiexec

Hi Team, we need to install the agent using Msiexec, kindly provide the steps, and also, we have followed the below-mentioned command, but we didn't get the expected result. msiexec /i c:\Windows_agent_8_4_x64.msi /l*v C:\temp\cortexxdrinstall.log /qn

Resolved! How could i drop"unknown RADIUS authentication protocol"?

Hi! Recently we were receiving in our environment alerts of failed authentications from different random IP's and random usernames, i was able to reduce them following the next article: Detecting Brute Force Attack on GlobalProtect Portal Page - Knowledge Base - Palo Alto Networks, and creating a dynamic list, adding tags with forward logs, drop...

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R.Tudon by • L1 Bithead
  • 3150 Views
  • 3 replies
  • 0 Likes

PA-410 Firewall not fetching dynamic and software updates

We have a customer who is not able to fetch software version and dynamic updates In CLI, we checked reachability to updates.paloaltonetworks.com, and we are able to reach and also updates.paloaltonetworks.com address is getting resolved we then restarted the management server from CLI still no luck . we then manually added the dynamic updates ...

Resolved! Zoom phone custom signature thru: ssl-req-chello-sni

Hi everyone! We are currently moving our phone system to zoom, and we had an issue with the zoom application, some of their traffic its categorized as an incomplete causing that some calls hang out, or don't ring, I made an custom application, using the signature ssl-req-chello-sni and pasting the complete server's name that was registred in t...

R.Tudon by • L1 Bithead
  • 3064 Views
  • 1 replies
  • 0 Likes

Missing information on ACC

The ACC tab on Panorama shows inconsistent information about traffic, even though logging profiles on the managed firewalls is correct and send all traffic and threat logs to Panorama. Panorama ACC seems to only show "sactioned" applications, missing all other details. The ACC on the managed firewalls is accurate.This problem started with PAN-OS...

Senibo by • L1 Bithead
  • 1432 Views
  • 1 replies
  • 0 Likes
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