Commit failed - failed to send phase 1 to client logrcvr

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Commit failed - failed to send phase 1 to client logrcvr

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Hello,


Since this morning I'm not able to commit any change from my panorama to my firewalls

Here is the message error that I receive:

  • Details:
  • . Management server failed to send phase 1 to client logrcvr
  • . Management server failed to send phase 1 abort to client logrcvr
  • . Commit failed
I tried some debug command like "debug software restart log-receiver" but the process stop with the exit signal SIGSEGVa few  second after the restart

***@***)> show system software status | match logrcvr

Process  logrcvr              running  (pid: 7076)

***@***)> show system software status | match logrcvr

Process  logrcvr              stopped  (pid: -1) - Exit Signal: SIGSEGV

I tried to look for comments with the following signa exit, but I found nothing.
(I also tried to restart the mgmtsrv process)

Any idea ?

Thanks,
Regards

1 accepted solution

Accepted Solutions

L6 Presenter

I have the same issue.

upgraded to 5.0.5 clear all logs seems to be fixed

View solution in original post

9 REPLIES 9

L4 Transporter

What PAN OS version is it ?

Please type the following commands or if it will be easier open a case so we can assist.

- show system info

- show management-clients

- show system resources

- show jobs all

- show jobs id (select the id that shows a commit failed)

Hello,

An upgrade of the firewalls will be done today. It should resolve the problem.

Best regards.

L6 Presenter

I have the same issue.

upgraded to 5.0.5 clear all logs seems to be fixed

The upgrade was successful and resolved the problem.

Thank you for your help.

Best regards.

How to upgrade to 5.0.5??? Please help

But...How did you upgrade if the autocommit does not work?
I have the same problem
can you share what commands you used?

How did you upgrade if the autocommit does not work?
I have the same problem
can you share what commands you used?

L4 Transporter

Hello,

How did you upgrade if the autocommit does not work?
I have the same problem
can you share what commands you used?

  • 1 accepted solution
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