Commit failed - failed to send phase 1 to client logrcvr

[baloise]

Hello,

Since this morning I'm not able to commit any change from my panorama to my firewalls

Here is the message error that I receive:

• Details:
• . Management server failed to send phase 1 to client logrcvr
• . Management server failed to send phase 1 abort to client logrcvr
• . Commit failed

I tried some debug command like "debug software restart log-receiver" but the process stop with the exit signal SIGSEGVa few  second after the restart

***@***)> show system software status | match logrcvr

Process  logrcvr              running  (pid: 7076)

***@***)> show system software status | match logrcvr

Process  logrcvr              stopped  (pid: -1) - Exit Signal: SIGSEGV

I tried to look for comments with the following signa exit, but I found nothing.
(I also tried to restart the mgmtsrv process)

Any idea ?

Thanks,
Regards

[harshanatarajan]

What PAN OS version is it ?

[acamacho]

Please type the following commands or if it will be easier open a case so we can assist.

- show system info

- show management-clients

- show system resources

- show jobs all

- show jobs id (select the id that shows a commit failed)

[baloise]

Hello,

An upgrade of the firewalls will be done today. It should resolve the problem.

Best regards.

[panos · Accepted solution]

I have the same issue.

upgraded to 5.0.5 clear all logs seems to be fixed

[baloise]

The upgrade was successful and resolved the problem.

Thank you for your help.

Best regards.

[mrdeveloper16]

How to upgrade to 5.0.5??? Please help

[Alpalo]

But...How did you upgrade if the autocommit does not work?
I have the same problem
can you share what commands you used?

[Alpalo]

How did you upgrade if the autocommit does not work?
I have the same problem
can you share what commands you used?

[Alpalo]

Hello,

How did you upgrade if the autocommit does not work?
I have the same problem
can you share what commands you used?