Under Device -> Setup -> Management -> Device Certificate, I am unable to fetch the device certificate.
A message box says get your one-time-password from the Customer Support Portal and enter it below. I tried my 2-factor OTP that I use to login to the support portal, but that doesn't work. How do I generate the OTP to get the device certificate?
I get the error: Failed to fetch device certificate.OTP is not valid
Solved! Go to Solution.
Thanks, i did this and the new cert is good for 3 months.
Why is this necessary? I've never had the issue before v9.1.2.
Am I going to have to do this every 3 months from now on?
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