Did anyone succesfully connect with globalprotect through the IOS App ?

[NOC-Alliade]

Hi,

I just downloaded the app from the appstore, and just at the point where i got enthusiastic, i got a certificate error which should not be there because the chain is correct.

After clicking OK, i got the error "Cannot connect to Globalprotect. Your internet connection or Globalprotect network appears te be offline." But if i try to connect through the builtin Cisco client, everything works fine and quick.

Anyone a good idea to solve this ?

Kind regards,

René Posthumus

[panos]

Last answers from PaloAlto

What GlobalProtect license is required?

The GlobalProtect gateway subscription is required. Customers who already have the

GlobalProtect gateway subscription do not need to purchase any additional licenses to use the

app.

Do I need GlobalProtect portal license as well?

No, GlobalProtect Portal is not mandatory if you are only using one external gateway (HA or

standalone). In these scenarios, if you currently don't have a portal license, then you will only need

to purchase the gateway subscription in order to use the app.

[ericgearhart]

What the heck! So you can use the iOS App, but you won't get HIP profiles with it unless you buy a portal license? Is that correct?

[panos]

That is correct but you need a gateway license