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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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PA-500 PAN OS 5.0.2 Firewall Self Reboot.!

Greetings,Any idea if PAN OS 5.0.2 has a bug that could reboot the firewall on its own? This has happened yesterday, when the PA-500 self rebooted (obviously lost access to everything for a good 25 mins). First thing I did was:1. Looked at the system logs for that specific period and there was nothing evident of why the firewall rebooted. I co...

Resolved! Captive Portal post authentication url redirection

Finally got CP working in redirect mode with our wildcard and iOS devices on our guest networks.One of the last things I'd like to do is force the page authenticated users go to after successfully authenticating.Am I missing something simple that's right in front of me?scenario: user connects to SSID, opens browser to google.ca, get's CP page, a...

HCDSB by • L1 Bithead
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  • 2 replies
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How to troubleshoot Layer 2 related issues?

Hi,I am a newbie here, How to troubleshoot Layer 2 related issues? In a cisco switch, these counters are available for viewing,1464790846 unicast packets 0 multicast packets 0 broadcast packets1464790846 input packets 865795486189 bytes9820 jumbo packets 0 storm suppression packets0 runts 0 giants 0 CRC 0 no buffer0 input error 0 short ...

Resolved! 5.0.3 PAN Firewalls and 5.0.3 Panorama

I have an open case already but I would like to post this out to the community. We recently purchased a new Panorama device and new 3050 firewalls and noticed during the configuration of the URL Filtering section that while the new firewalls have the new listed categories such as "cheating" and "illegal", the Panorama server does not have them l...

dacci by • Not applicable
  • 5379 Views
  • 6 replies
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Custom Reports-Elapsed Time (sec)

Custom Reports-Elapsed Time (sec)I was wondering if anyone could advise how the Elapsed Time (sec) is calculated from the Custom Reports Traffic Log database. I have tried to convert the time that is captured and reported in seconds into hours/minutes to assess the user's overall browse time. However, converted time is not correct -either calc...

lisah by • Not applicable
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Resolved! PA2020 High CPU utilization "useridd" 100% management plane

Dears,My PA2020 has 2 agent working identifying my AD users... but the mgnt plane is running 100% all day long...Any suggestion ?pls find below the show resources output....PA2020 running OS 5.0.2top - 18:26:05 up 6 days, 1:33, 1 user, load average: 10.26, 11.02, 12.17 <<<<<<<<<<<<<<<< !!!!!Tas...

Remote access with mobile and 2-factor auth

Hello allMy customer want remote access with mobile and 2-factor auth.I know Global Protect with laptop can operate 2-factor auth (with Nordic Edge , RSA).Can GP with mobile operate possible 2-factor auth???Thanks

about global protect agent default behavior

Hi All,Is there any one knowing that global protect client will cash or keep user credential in the local? is the default behavior or not?Our PA runs PanOS 4.1.10 and global protect client's version is 1.1.7.Thanks.Regrads,Joy

Resolved! DELETE PANORAMA RULES

HELLO,I ve seen that is not possible to edit panorama rules on managed device. So if you want modify a panorama rules you must use PANORAMA.SO My question is : it is possible to delete panorama rules from device ? cli? specific configuration? or use PANORAMA IS MANDATORY TO DELETE PANORAMA RULES?thks for your helpregards,ALex

alle by • L3 Networker
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Client VPN query

Hi,I am new to looking after Palo Alto firewalls,I have setup a small network for my client using a PA-200 as my firewall. Users on the internal network can get out to the internet via the NAT and security policies. I have one user who works for a sister company who users Forticlient on his laptop to VPN to his own network. In Monitor I can se...

phild by • Not applicable
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  • 1 replies
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Resolved! custom response page no longer working

Hi,Palo Alto 2050 running version 4.1.11We have had a custom response page that has not been changed since the beginning. Lately the response page no longer works. It doesn't even load. When a user accesses a blocked page it just keeps loading.When I put back the factory default page all is fineIt might be after a configuration change or a syste...

URL expression

please, how to write url expression if I want to block all domains including some word e.g.xxxx. exapl blocked domain nicexxxxday.***

oitspa by • L2 Linker
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Resolved! URL Filtering and DNS

Hi,I'm trying to figure out if the URL Filtering detects domians in DNS requests and can take actions based on a domain in a DNS request (ie. blocking). I would like to move some of my DNS sinkhole activity to the Palo Alto 5020, but i'm unsure if this is a viable option with URL filtering.Thanks in advance!-sc

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