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jforsythe by Community Team Member
  • 3 replies

Resolved! Delete logs and ACC monitor data

After testing out PA we wanted to remove all testing logs and data that was produced during the labbing phase.  What would be the CLI command to delete all the data without having to do a private-data-reset?  Want to keep all the current settings, bu


AD user mis-identification issue in PAN

I have recently deployed PAN in my organisation which has 2 domains.

I have installed 2 PAN agents -- 1 for each domain and added respective DC's to their respective PAN Agent.

URL filtering is done on the basis of User ID from AD. So when a user logs


u6402 by Not applicable
  • 4 replies

PAN Agent Over WAN issues.

Hi PA Champions,

I have had issues with high b/w utilization from PA-FW to PAN Agent over WAN links.

As such best alternate was to install a PAN Agent in remote WAN Site DC's, along with the PAN Agent

that is already installed at the Head office.

But onc


ta185020 by Not applicable
  • 1 replies

Resolved! Custom Reports v4.0.1 (be1demo)

When creating a custom report and using the query builder there seems to be a problem with adding multiple values in the builder (unless I am just doing this wrong)

I am trying to create a report to show from the traffic summary log all peer-to-peer t


Anti-Malware Effectiveness?

Hopefully the title will generate some interest and feedback!

To keep this brief, im happy with the effectiveness of the P.A IPS, NSS labs test results proved this and well done PA, it appears to be world class.

The effectiveness of the P.A antivirus


Terminal Service Agent Support


I am looking for the list of supported terminal services for the user agent.

I have the following servers:

a. 2000 Servers running Terminal Services
b. 2000 Servers running Presentation Server 4.5
c. 2008 Servers running XenApp6

I know that the Windo


Protocol Migration from Checkpoint


We have some protocols defined on Checkpoint, and we are not able to traduce to PAN 4.0.

FTP_mapped is defined as Protocol 6, match SRV_REDIRECT (21,,21), set r_mhandler

HTTP_mapped is defined as Protocol 6, match SRV_REDIRECT (80,,


jvmartin by Not applicable
  • 1 replies

Routing Issues with Layer 3 Deployment

Hello all,

I'm having issues with internet access on different subnets. I have attached a diagram on my network. The Server VLAN has Internet access but the rest somehow are not managing, I'm seeing the traffic in the logs but nothing seems to be work


devere by L2 Linker
  • 7 replies

APP-ID for IPSec over UDP

Hello Community,

the standard IPSec APP-ID did not handle complete IPSec-NAT-Traversal (UDP 4500) ...

I've noticed that reestablishement of NAT-T is not detected successfully.

This causes problems with temporary droped IPSec-Sessions.

Any idea ?




cmock by L1 Bithead
  • 1 replies

[botnet] some url filter out.

Hello all.

on the firmware 4.0.1, we have botnet monitoring function here,

but on the report, I can see some of normal url(false positive) that trigger the botnet module.

like ..


can you please tell me how I


bhlee by Not applicable
  • 1 replies

How to Manage External Users via UIA/PAN

If the organization has Users who are contractors/sub-contractors (deskless workers); how can you manage these Users via the PAN if they are not members of the Domain?

Would AD deskless worker objects need to be created AD-side for them to be prompted


Pan OS 4.0.1 and searching

I've noticed that after updating to 4.0.1 when searching for user Traffic everyone keeps showing up.  I am clicking the apply filter.

Its also happening on the Threat, URL and Data Filtering.

Is anyone else seeing this problem?

We already have a suppor


HTTP Brute Force Attempt

I was contacted by a major government entity about an HTTP Brute Force attack/attempt coming from my institution.  Their IDS triggered on a researcher in my organization attempting to login to one of their training websites.  The user forgot their p


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