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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! Upgrading Panorama from 4.1.9 to 5.0.3

Our firewalls are running version 5.0.3, but the Panorama is 4.1.9. We've not utilized the Panorama a lot, but want to start leveraging it more. In order to upgrade do we need to go from Panorama 4.1.9 to 5.0, and then to 5.0.3?Thanks in advance.

Resolved! Access to Past/Archived Webinars and Live Demo

Hi,Is it possible to view past webinars or Live Demo's. I was specifically trying to look at the SSL decryption one on the March 14th http://events.paloaltonetworks.com/dmVyaXRlNjc2. In my opinion, having access to these would be another helpful resource for customers.Thanks,

parkerbc by • Not applicable
  • 3230 Views
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Custom Botnet Reports for Mailing

I would like to email custom botnet reports to various departments including only the IP addresses of computers in that area. The botnet report setting permits querying specific addresses. However, I do not see a way to save multiple botnet reports to be mailed with the Email Scheduler.Thanks for suggestions.

oshcomp by • Not applicable
  • 3502 Views
  • 2 replies
  • 0 Likes

Resolved! Has anyone gotten around being locked out of Panorama?

It appears that my passwords no longer work to get logged into Panorama. It did have an unexpected shutdown and now I cannot login. I found this: but it has been a few days since I restarted again.Any other suggestions?

hkp by • Not applicable
  • 13259 Views
  • 16 replies
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MS Direct Access

Any one setup MS Direct Access?I have a MS consultant stating that all that is needed is to set up a NAT and add a security policy to allow TCP 443 and IP Protocol 41.Here is the dumb question...How do you allow IP Protocol 41?

almay by • L2 Linker
  • 2927 Views
  • 2 replies
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Resolved! pandb vs brightcloud experiences?

Has anybody switched from Brightcloud to Pandb for URL filtering and have any positive or negative comments? db accuracy etc?I've utilised the Brightcloud URL categorisation in multiple environments and found it overall "average".. a few false positives/negatives here and there etc.Regards,

CMG by • L2 Linker
  • 4911 Views
  • 2 replies
  • 0 Likes

Reasons to migrate to PAN-DB from BrightCloud ?

Hi PAN Peeps,I have not been advised of a commercial driver to migrate from BrightCloud to PAN-DB.I believe we may need to migrate 4.1 to 5.0 fro PAN-DB.However PAN have effectively signalled this as the future strategy.Have other End User organistaions had such a bad experience of BrightCloud that PAn have been forced to stand in ?The initial p...

PA-500 PAN OS 5.0.2 Firewall Self Reboot.!

Greetings,Any idea if PAN OS 5.0.2 has a bug that could reboot the firewall on its own? This has happened yesterday, when the PA-500 self rebooted (obviously lost access to everything for a good 25 mins). First thing I did was:1. Looked at the system logs for that specific period and there was nothing evident of why the firewall rebooted. I co...

Resolved! Captive Portal post authentication url redirection

Finally got CP working in redirect mode with our wildcard and iOS devices on our guest networks.One of the last things I'd like to do is force the page authenticated users go to after successfully authenticating.Am I missing something simple that's right in front of me?scenario: user connects to SSID, opens browser to google.ca, get's CP page, a...

HCDSB by • L1 Bithead
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  • 2 replies
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How to troubleshoot Layer 2 related issues?

Hi,I am a newbie here, How to troubleshoot Layer 2 related issues? In a cisco switch, these counters are available for viewing,1464790846 unicast packets 0 multicast packets 0 broadcast packets1464790846 input packets 865795486189 bytes9820 jumbo packets 0 storm suppression packets0 runts 0 giants 0 CRC 0 no buffer0 input error 0 short ...

Resolved! 5.0.3 PAN Firewalls and 5.0.3 Panorama

I have an open case already but I would like to post this out to the community. We recently purchased a new Panorama device and new 3050 firewalls and noticed during the configuration of the URL Filtering section that while the new firewalls have the new listed categories such as "cheating" and "illegal", the Panorama server does not have them l...

dacci by • Not applicable
  • 5364 Views
  • 6 replies
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Custom Reports-Elapsed Time (sec)

Custom Reports-Elapsed Time (sec)I was wondering if anyone could advise how the Elapsed Time (sec) is calculated from the Custom Reports Traffic Log database. I have tried to convert the time that is captured and reported in seconds into hours/minutes to assess the user's overall browse time. However, converted time is not correct -either calc...

lisah by • Not applicable
  • 3529 Views
  • 1 replies
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Resolved! PA2020 High CPU utilization "useridd" 100% management plane

Dears,My PA2020 has 2 agent working identifying my AD users... but the mgnt plane is running 100% all day long...Any suggestion ?pls find below the show resources output....PA2020 running OS 5.0.2top - 18:26:05 up 6 days, 1:33, 1 user, load average: 10.26, 11.02, 12.17 <<<<<<<<<<<<<<<< !!!!!Tas...

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