Disable GlobalProtect option unavailable

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L4 Transporter

Disable GlobalProtect option unavailable

No Disable option available although its set to allow with comment. GP version 5.1.4

 

raji_toor_0-1593532357766.png

 

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Cyber Elite

I am running 5.0.10 and i see the disable option there.

Can you please downgrade to 5.0.10 and test if possible?

 

MP
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Cyber Elite

@raji_toor,

I'm going to guess that one of the stored registry keys that actually drives this option just didn't quite carry over post upgrade correctly. The agent should re-pull these options within 24 hours if you can wait, otherwise an uninstall and re-install of the agent should clear things up. 

* edit: This option works on 5.1.4 without issue, you shouldn't have to downgrade to 5.0.*

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L4 Transporter

@BPry I think issue is with only allow with comment option, it works with allow with ticket. 

Also i just reinstalled GP and it still does not display it. I will try system reboot later as ticket option started working only after reboot. Refresh connection did not seem to help there.

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