Disable GlobalProtect option unavailable

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Disable GlobalProtect option unavailable

L4 Transporter

No Disable option available although its set to allow with comment. GP version 5.1.4





Cyber Elite
Cyber Elite

I am running 5.0.10 and i see the disable option there.

Can you please downgrade to 5.0.10 and test if possible?



Cyber Elite
Cyber Elite


I'm going to guess that one of the stored registry keys that actually drives this option just didn't quite carry over post upgrade correctly. The agent should re-pull these options within 24 hours if you can wait, otherwise an uninstall and re-install of the agent should clear things up. 

* edit: This option works on 5.1.4 without issue, you shouldn't have to downgrade to 5.0.*

@BPry I think issue is with only allow with comment option, it works with allow with ticket. 

Also i just reinstalled GP and it still does not display it. I will try system reboot later as ticket option started working only after reboot. Refresh connection did not seem to help there.

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