Disable IoT Service as workaround of PAN-216043

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Disable IoT Service as workaround of PAN-216043

L1 Bithead

We are having a problem in our PA cluster. One of the firewalls is restarted and HA is activated. This problem occurs approximately every 3 weeks and the error I found is from Wifclient and according to the paloalto documentation the workaround is to disable the IoT services.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm68CAC

EliasCoranti_1-1706792909590.png

 


Does anyone know how to disable IoT services ?

 

EliasCoranti_0-1706792814014.png

NGFW

 

 

 

3 REPLIES 3

Cyber Elite
Cyber Elite

@EliasCoranti,

What version of PAN-OS are you running? This was addressed in 10.1.12, 10.2.5, and 11.0.2 already, so upgrading is your best course of action. Otherwise you'll need to contact TAC, I don't believe that you can just stop the wifclient from starting since it's a system process. 

Thank you for your response.

We are in 10.1.10-h2.

Regards,

10.1.12 is New Release. Do you know if it is solved in 10.1.11-h5 witch is Preferred Release?

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