Dynamic content update error-Panorama

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Dynamic content update error-Panorama

L2 Linker

Hi Team

 

Iam getting an error while chcek in to the dynamic content update in my panorama.

 

Error message is as this 'Failed to check WF-Private content upgrade info due to unsupported protocol.Please check network connectivity and try again'

 

Iam getting this error the frequent basis. some time it is working and sometime it not.

 

Please help me to understand this error.

 

Attaching the error snapshot.



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Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not recommended.
3 REPLIES 3

L2 Linker

hi team

anyone face the similar issues.

 

Regards

 

Roney rajan

L0 Member

Did you find a solution for this?

 

Cyber Elite
Cyber Elite

This issue seems to be addressed in PAN-OS: 10.1.13-h1 and 11.1.2-h4 by PAN-246960.

 

PAN-246960
Fixed an issue where firewalls failed to fetch content updates from the Wildfire Private Cloud due to an 
Unsupported protocol
 error.

 

Kind Regards

Pavel

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