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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! GlobalProtect and other VPNs

Good afternoon friends 🙂 I have some doubts regarding the application of GlobalProtect VPN, which is mandatory in my work. I have a few questions and would love to hear the community's answers regarding the below. I'm in Ireland and I would like to work outside the country for a few days. I have been contacting a VPN provider to provide me wit...

Panorama Push Failure

hello I am deploying a GP Portal/Gateway configuration on a Panorama platform the commit to Panorama is successful the push to the device is failing as shown below tunnel.199 has a virtual router configured has anyone seen this issue before ?

SByrne_0-1714735050886.png
S.Byrne by • L3 Networker
  • 1373 Views
  • 2 replies
  • 0 Likes

Resolved! PA-VM 10.0.4 Deployment

Hello all,I requested for a PA-VM evaluation license using 10.0.4, tried using VMware Workstation import the .OVA using 6Gb RAM and 4 cores, everything looks fine, until it gets a management IP a few seconds later says "Broadcast message from root" and "The system is going down for system halt NOW" stops PAN Software and shutdown virtual machine...

Global Protect Portal/Gateway infrastructure

hello I would like to add a new IP address to create a new GP portal/gateway the IP Address I have been given by the provider is not available to select as an IP Address I created a tunnel and configured an IP address but that has not solved the issue Q what has to be configured for the new public IP address to be selectable ? thank you

S.Byrne by • L3 Networker
  • 1147 Views
  • 1 replies
  • 0 Likes

high availability

hello I have 2 x 440 series to configure for HA active/standby I plan to use ethernet 1/5 , 6 , 7 & 8 for the Data & Control links I have connected the interfaces to test when I select interfaces under "HA Communications" only the management interface is available in dropdown -- the other ethernet interfaces are not available as an op...

S.Byrne by • L3 Networker
  • 2902 Views
  • 5 replies
  • 0 Likes

Intregate Captive Portal Palo Alto with Aruba clearpass

Hi Expert , I would like to know about intregate authen captive portal itself for identify byod of palo alto with clear pass the clear pass have pull information with ldap my question is below - Palo alto can connect just clear pass for authen ? with out directly connect ldap - how can deploy cert with client to avoid warning cert can us...

Resolved! Action=Allow while NATDestinationIP=0.0.0.0

Hello, I am not a firewall administrator I am an analyst who reports alerts on suspicious behavior based on indicators of compromise matches, mostly related to ransomware and IP addresses with bad reputation. I have a big doubt because I always generate the alerts from the SIEM starting from the Action=allow field but I have noticed as you c...

JuanLondono1_0-1714499856570.png

Resolved! Ping Failed (aged out)

Hello friends, I configured site-to-site vpn between two firewalls and the ping from network behind firewall (internal network) to other internal network is failed (timeout) while the traffic shows allowed in the firewall logs. The Tunnel is Up and Green status. The configuration is the same on both firewalls and straightforward. Policy allows...

Hayder by • L0 Member
  • 2844 Views
  • 2 replies
  • 0 Likes

Resolved! Can't create case, get salesforce error (ever since my day 1)

I can get logged in to https://support.paloaltonetworks.com, but when I attempt to create a new case I get a Salesforce error: https://supportcases.paloaltonetworks.com/_nc_external/identity/saml/SamlErrorSingle Sign-On Error We can't log you in because of an issue with single sign-on. Contact your Salesforce admin for help. What do I do? I h...

pbrosthp by • L0 Member
  • 1853 Views
  • 1 replies
  • 0 Likes

PBF with NAT, how does it works?

Hi GuysAccording to document , if there's destination NAT , there'll be second routing lookup to decide outbound zone & interface. But I'm very confused when there's routing and PBF together, In the second routing lookup, how does PBF rule work? Does PBF work based on Pre-NAT destination address or Post-NAT destination address? According to ...

JTR by • Not applicable
  • 14341 Views
  • 4 replies
  • 0 Likes

Resolved! Type=Deny while Action=Allow

When opening iOS Facebook app I''m unable to play a movie... however, from the same device if I login to facbook via browser I can play the video.I'm trying to find out why the iOS App is getting blocked, as my policies clearly allow it.Rule iPhones: Iphone Rule allowing all traffic Log when using Facebook via Chrome Log when using Facebook v...

iPhone Policy.JPG
Traffic Allowed.JPG
Blocked Traffic.JPG
Decryption Policy.JPG
Hwinter by • L2 Linker
  • 22531 Views
  • 4 replies
  • 1 Likes

Palo Alto Clearpass integration disconnecting

We are looking to utilize Cleaspass sending information to ours Palos for the purpose of user-id. We have this applied in some test groups but we are running into an issue where after a few days the connection appears to time out and the Palos stop received user-id information from Clearpass. There are no errors in the Palos system logs, Clear...

Claw4609 by • L5 Sessionator
  • 1814 Views
  • 2 replies
  • 0 Likes

Resolved! PAN NGFW carbon footprint

Hello, I'm searching for informations about environmental impact of NGFW. Is there a benchmark for the carbon footprint of Palo Alto physical firewalls?Measurements such as the footprint of the production of a firewall, daily electricity consumption? Thanks for your help.

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