Static route path monitor for dual IPSec tunnels not recovering

We have two ISP's and created redundant IPSec tunnels to our datacenter (one per ISP).  We followed this doc on how to setup tunnel failover even though it did not mention that the tunnel IP's needed to be added to allowed tunnel traffic via tunnel P

Issue with QRadar API 19.0 - Unable to Retrieve Event Data

I'm using QRadar API version 19.0 to fetch event data from our QRadar instance. I'm making GET requests to the appropriate endpoint, providing the necessary parameters like time range and filters. However, the responses I'm getting seem to be empty,

Panorama 10.1.5-h2 - Adding a PA-220 and serial number already in use?

Adding new firewall PA-220 to Panorama >Managed Devices> Summary. Every time I try to add serieal number it fails to import <serial> already in use.
I close the error and search for the serial number in managed devices and it can't be found. I also tr

Whatsapp traffic not recognize by palo alto firewall

Hi,

In one of the Palo alto firewall Whatsapp traffic is detected as “unknown-tcp” for destination port 5222.

Only mobile phone users Whatsapp traffic is detected as “unknown-tcp” & Whatsapp web traffic is allowed for destination port 443 & 80.

On th

Firewall unable to export the schedule log, how can i verify why it is not exporting to ftp server.

We have configured schedule log export on firewall using ftp server but log is not exported to ftp server. 
we have entered correct details of path, username , hostname

New IPS signature release update

May I know the process of Palo Alto firewall on-premise get new IPS signature release update? and where the CVE is stored in Palo Alto firewall?

Swapping HA connections from Dedicated HA ports to data ports

I have a pair of 3200 firewalls in HA Active/Passive, connected via the dedicated HA1-A / HA1-B copper ports.    I need to swap these over to use a pair of fibre ports on the data plane, configured as HA ports.  The fibre data ports are pre-cabled to

Cortex XDR New Broker VM query

We have received mail from Palo Alto. This mail informs about the new broker VM deployment, which does not update the old broker VM. Therefore, it is mandatory to apply this process ?

Add Palo alto VM into Panorama

Hi, Looks like palo alto VM has no serial number. so this palo alto can be added into Panorama in home lab? 

Do we have to use serial number to add PA into Panoram? Why it dont use ip address for this purpose?

New created Local admin fail

I have issue when create local admin password, it is not working. It show below error

“2023-08-07 09:55:43.566 +0700 debug: pan_auth_request_process(pan_auth_state_engine.c:3612): Receive request: msg type PAN_AUTH_REQ_GET_PW_CHANGE_REQUIRED, conv

DHCP issue

We are currently experiencing an issue with our network setup that involves the DHCP server, Palo Alto firewall, core switch, and access switches.

Our DHCP server is connected to the Palo Alto firewall, followed by our core switch and access switches