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New LIVE AMA event, LIVEcommunity Team Roundtable!

If you are curious to know more about how the LIVEcommunity works, have a chance to chat with community team members, or ask a non-technical question? Now’s your chance! The floor is open for all you burning questions now through June 24. The LIVEcom...

jdelio by Community Team Member
  • 0 replies

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 41 replies

creating a trusted certificate for remote vpn

atm my palo-alto 8.0.7 have a remote vpn "Global Protect" that is working fine but with a self signed certificate that gives a warning , can someone please tell me how do i create a certificate for GP and sign it with a trusted party DIGIcert ? what ...

chuckles by L2 Linker
  • 1 replies

Resolved! Panaroma Task Manager Report...

Hi Team,We have Panaroma OS 9.0.3 in our environment.We are observing there is frequent report showing in task manager but we have not configured any scheduled report or not generating any report.There is syslog server integrated on panaroma, So this...

Resolved! Query on Panorama mode

We are currently running a Panorama virtual appliance in PANORAMA mode running on the ESXi host. Based on the predictable logs per second (LPS) estimation, we have allocated 16 CPUs and 32GB memory while the virtual appliance initially built up. At t...

Global Protect stuck in "Connecting", "Still Working"

Hi there guys, I have a Macbook Pro with Catalina v10.15.4 and I am here because I am out of moves on how to make this software to work. Troubleshooting I've tried so far:1) Tried going to privacy and security in the settings to allow the software th...

Resolved! Log retention

how long will our firewall keeps logs locally. when i run this command "show show system logdb-quota it's show the Traffic Log is for 26 Days. it means the normal user traffic logs will keep maximum 26 days , right Please Suggest


Azure VM-300 IPSec VPN Tunnels and NAT-T

Hello, We have been building out several IPSec L2L VPN tunnels from Azure instance to several of our branch offices and have come across an interesting issue with a few of the newly created tunnels. The issue we are seeing is that the tunnel sessions...

Resolved! Split tunneling for zoom app

Hi, We dont have configured split tunneling for GP. We have We would like to do split tunneling only for zoom-base.We tried to configure in GP gateway excluding the zoom ips but its still the zoom traffic reaching the PA, because IPs can c...

jesuscano by L4 Transporter
  • 4 replies

Resolved! MortiAgent Malware and Palo Alto

MortiAgent Malware is added to the Palo Alto signatures database? It's Palo Alto aware of this Malware? want to stop the MoriAgent malware.How to configure this in Palo alto to ?


I'm new to PAN OS and I'm looking to learn what it has to offer. Is there a way to license the device and panorama for lab use only?

Tunnel Monitor Query

I want to configure an IPSec VPN tunnel with redundant VPN peers primary peer "A" using tunnel1 and secondary peer "B" (if "A" goes down) using tunnel2. I can configure failover using Tunnel Monitoring, but my question is "Why are routes to my VPN pe...

PA-500 || Chassis Master Alarm: Temperature

We've been getting this critical alarm for our PA-500 device. > show system environmentals----Thermal----Slot Description Alarm Degrees C Min C Max CS0 Temperature at MP [U6] False 35.67 5.00 50.00S0 Temperature at DP [U7] False 39.00 5.00 50.00----F...

Resolved! Does Palo Alto do NAT before doing Policy Based Forwarding

Hello Folks,I'm trying to set up my Palo Alto to do Policy Based Forwarding. Does PA do NAT before Policy Based Forwarding??? I've created Policy based forwarding to send traffic to an interface, if it is sourced from an address. BUT it's...

Jedi_D by L2 Linker
  • 5 replies