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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Subscribe to Newsletter

Hey team, trying to subscribe to the Palo Alto newsletter at https://security.paloaltonetworks.com/ but keep getting an error: An unexpected error has occurred. Please contact support. Is there a certain level of access I need in order to subscribe to this? My Network admins believe i have the correct level of access to do this.

Expedition2 Beta - Help with Setup with Expedition Container

Hello, I am currently tasked to set up a container following the steps supplied with Expedition2 Beta Build. After the command "docker-compose up -d" there are newly created volumes but is unable to authenticate to ghcr. I have attempted to link my github profile together but no success. The below message's are displayed: - on command line - d...

HA2 link goes down when enabling HA2 keep-alive - PA VM on Azure

I noticed HA2 link down between the HA A/P peers. I tried to bounce the link but it didn't help Disabled session synchronisation and HA2 came up Re-enabled session synchorisation, HA2 link went down. Disabled keep-alive on both active and passive firewalls and HA2 link came up This is when HA2 keepalive is enabled. This is when HA2 keepaliv...

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Unable to export the policy package

Hello All, As per the recommendation from Palo Alto, I have executed the below commands on the checkpoint MDS. But unable to export the policy packets. The Size of the policy package was 1Kb. Please advise on this.

madu2609 by • L0 Member
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Global Protect Portal Issues

Hello Everyone, We have just noticed that when we are trying to connect to the GP Portal on the web. We are getting successfully connected over VPN but when going on the web we are getting an auth failed. We have cloud auth with azure. Errors on edge: no password Authentication 2FA we get the prompt and it flows through. 11.0.13h Any i...

Udit_Das by • L0 Member
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  • 1 replies
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tshoot firewall

Hello team, There was a issue with 3 urls, so what we did we create rule and all user to access these site where 2 sites are working and there is one more site in same rule is not working,it shows below error. we see the traffic showing incomplete, there were no profile attached and everything is allowed but user getting issue with one site, ple...

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Commit error After PANOS10.1.10 upgrade

After upgrading from PANOS 10.1.8-h2 to 10.1.10 we start getting the following commit error. profiles -> spyware -> sink-alert -> botnet-domains -> dns-security-categories is invalid. Missing pre-defined DNS security category Any idea to correct this error?

Lance by • L2 Linker
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Resolved! Acting on Vulnerability threats

When the Threat log shows a vulnerability, is this an actual attack of this vulnerability or is this something that is using software that has this vulnerability?Trying to determine when to act on the vulnerability (i.e. block).If a critical level vunerability is an actual attack then it would be no brainer to just block it but if the vulnerabil...

merrydc by • L1 Bithead
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  • 15 replies
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Resolved! Global Protect VPN Device Certificates Expired

Hi Guys, I'm the first time to renew our GP VPN device certificates. But my certificates just expired today. And I checked our old device certificates, it doesn't have the "CA".When I renew it, do I need to import certificates ".pem" file or "pkcs12"? I don't want to change any current VPN configuration.I have totally no idea how to do it. Thank...

Pan-Os Image for educational purpose

Hello, I'm working on a graduation project about the Next Generation Firewall and would like to use the Pan-OS images. I registered on the Customer Support Portal but received an error and couldn't continue. It seems it won't be possible to download Pan-OS images if I'm not a customer but a student. Is this possible or do you have any free Pan-O...

wiler121 by • L0 Member
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  • 4 replies
  • 1 Likes

Having problems with TCP port allowance

Good morning/afternoon/night to everyone.I'm using for the first time Palo Alto Firewall and I'm having some troubles allowing TCP port 2245. At the moment I have this NAT Rules: and I have this Security Rules: PS: note that I also have some rules for TCP/UDP ports related to WHM and cPanel.Can someone tell me if I'm doing something wron...

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Resolved! Setting up Site to site VPN when one side has a dynamic IP

Hi ,You can use the Easy VPN setup in Cisco ASA to create a site to site VPN from a remote site that does not have a static IP address associated with it. Is it possible to do the same when the Main Office device is a Palo Alto firewall ? The remote office device will be a Cisco ASA configured to initiate a IPSEC connection to the corporate Palo...

Multicast Dropping First Few Seconds of Stream

We have multicast set up between two zones, and are able to send messages from our Informacast system to our Algo speakers. However we are noticing that for every page or bell that we send from informacast, the first three seconds are cut off. Is there a way to correct this?

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