UnAuthorized Access -- CSP

[shakeel.qureshi]

Hello,

I am not able to access the Customer Support Portal getting below error:

UnAuthorized Access

Your membership has expired or has not been approved, please contact Palo Alto Networks Support.

I have contacted the NextWave <nextwave@paloaltonetworks.com> and they mentioned as below:

I'm sorry but we are unable to assist with the Customer Support Portal or Support at this alias.

[kiwi]

Hi @shakeel.qureshi ,

Nextwave is PAN's partner portal and cannot help you with CSP access.

For login assistance please fill out the form located here:

https://www.paloaltonetworks.com/services/support/login-assistance

Kind regards,

-Kim.