UnAuthorized Access -- CSP

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UnAuthorized Access -- CSP

L0 Member

Hello,

 

I am not able to access the Customer Support Portal getting below error:

UnAuthorized Access
Your membership has expired or has not been approved, please contact Palo Alto Networks Support.
 
I have contacted the NextWave <nextwave@paloaltonetworks.com> and they mentioned as below:
I'm sorry but we are unable to assist with the Customer Support Portal or Support at this alias.
1 REPLY 1

Community Team Member

Hi @shakeel.qureshi ,

 

Nextwave is PAN's partner portal and cannot help you with CSP access.

 

For login assistance please fill out the form located here:

https://www.paloaltonetworks.com/services/support/login-assistance

 

Kind regards,

-Kim.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
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