dynamic updates are downloaded but not installed

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dynamic updates are downloaded but not installed

L4 Transporter


we have a cluster that is configured to download and install updaetd but we can see that it is only downloading them and doen not update,

where can i find related logs on the device? (PAN-OS 5)


L6 Presenter

as I know you can see them

less mp-log ms.log

also for the errors

Updater Error Codes

for installation I am not sure.maybe you'll see there also.

L7 Applicator

On the monitor tab -- Logs -- System

This will show logging for the updates

Steve Puluka BSEET - IP Architect - DQE Communications (Metro Ethernet/ISP)
ACE PanOS 6; ACE PanOS 7; ASE 3.0; PSE 7.0 Foundations & Associate in Platform; Cyber Security; Data Center

L6 Presenter

did you check job details ?

show jobs all | match Content

show jobs id ....

L4 Transporter

Hello Minow,

Can you pls verify as shown below if it is set to "Download and Install" and not just download.


Even after this if it is just downloading. We can look output in the "show jobs all"

We should see for example 3 jobs in this order 1> Download 2> Content 3> Antivirus

If not we can find details in the ms.log and devsrv.log for related details.

Hope this helps


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