01-29-2022 09:40 AM
We recently got a RMA replacement in for a failed PA5250 in HA but we are now noticing that Dynamic updates are not downloading and installing. We get a message in the Panorama Job Schedules section stating "Failed to upload image. Device msg:'Failed to download panup-all-antivirus-3977-4488. Download error:Problem with the local SSL certificate'
We did open a support case and they suggested a reboot of the firewall and that didn't resolve the issue. They claim this is most likely a bug and is fixed in code version 9.1.10 or 10.7. I was just curious if anyone has experienced this before after an RMA and if they maybe found a fix.
We are on code version 9.1.4 with plan of upgrading soon.
Has anyone ever experienced this before?
Thank you
02-01-2022 06:24 PM
I have not seen this, with my customers. I would recommend 9.1.11 (not 9.1.12-h3)
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