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07-14-2020 03:10 PM
We have a problem in being able to enable Global Protect from Linux, see detailed information about the problem to guide us about it. I am writing to ask for help with a situation that I have been trying to solve for a while. I know that the Windows and Mac computers have an application to access the VPN and when you install it and follow a few steps, the procedure allows you to link the computer directly to a subnet that the proxy manages. I had previously consulted with Esteban and he had kindly tried to help me, but without success. Like Christopher, they also couldn't solve the situation. I am using Linux for my computer, the access I have to the VPN is by having a Windows computer and opening the Palo Alto Global Protect application for the VPN, then opening a virtual machine with applications like SYGA and so far it is the only one way in which I can access. I have been following up on the matter and I have already found a way to install the Palo Alto Linux application and I have been able to register the certificate, but now, again, I am stuck, since the system indicates that it is not licensed or does not have some function or active feature to be able to access, with the same procedure as in windows or mac, but with the linux that I am using.
07-15-2020 04:16 AM
Hi,
Just wanted to let you know that GlobalProtect for Linux requires GlobalProtect License on the firewall hosting GP.
A GlobalProtect License activates all of these:
Linux client
iPhone & Android
HIP
Globalprotect Clientless
Shai
07-15-2020 10:04 AM
Hi Shai,
If possible I would like that we can have a call with the client to review this.
Would it be possible to have this call?
Regards,
Steven.
07-15-2020 07:39 PM
This forum isn't a staffed support channel (IE: The vast majority of people on it are not Palo Alto Networks employees). You need a GlobalProtect subscription to utilize the Linux GlobalProtect agent; I'm not sure you're going to find many strangers on the internet willing to spend time on the phone with your client to explain that.
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