Error: failed to handle TDB_UPDATE_BLOCK

[psharma]

Hello, 

Commit on my PA-3020 is failing because of the following error: 

Error: failed to handle TDB_UPDATE_BLOCK

any suggestions!

Thank you Kindly,

Prashant

[ansharma · Accepted solution]

Hey prashant,

You need to install 708-4066 content version. That'll fix the issue. (Do a 'Check Now' if it's not showing up in your dynamic updates yet; it's currently available).

Regards,

Anurag

[psharma]

thanks, that is what was required!

Prashant

[JasonPeterson]

This did not solve our problem.  Still unable to commit on PA-200's

[ansharma]

Jason,

Taken straight from our customer advisory on this issue:

"If you still run into commit failures even after upgrading to content update 708, please try reverting to content update 705 and then reinstall content version 708 again. If this still does not solve the issue related to commit failures please contact support.paloaltonetworks.com for assistance with further troubleshooting."

Here's the link to the customer advisory - TDB_UPDATE_BLOCK 

Good luck!

Regards,

Anurag

[naburleson]

Still didn't work for me after downgrading and restalling 708, CA says we have to restart the firewall to clear?

[gpandit]

Hello, 

Commit on my PA-5060 is failing because of the following error: 

Error: failed to handle TDB_UPDATE_BLOCK

Error: response from cfgpush.s1.dp1.comm.cfg-dp: failed to handle TDB_UPDATE_BLOCK

any suggestions!