Expanding Panorama Storage Using a Virtual Disk

[support.seres]

Hi,

We are using Panorama 4.0.9 on an ESX 4.1.0.

We need to expand available log storage, an we apply this procedure :

Expanding Panorama Storage Using a Virtual Disk

The default Panorama installation is set up with a single disk partition for all data. 10 GB of space is

allocated for log storage on the partition. To support environments where more space is needed, you can

create a custom virtual disk up to 950 GB in size for VMware Server or 2TB for ESX or ESXi.

To create a custom virtual disk, follow these steps:

1. In VMware, choose the Panorama virtual machine.

2. Click

Edit Virtual Machine Settings.

3. Click

Add to launch the Add Hardware wizard.

4. Choose

Hard Disk from the list of hardware types and click Next.

5. Choose the

Create a new virtual disk option and click Next.

6. Choose

IDE for the Virtual Disk Type and click Next.

7. Specify a location for the virtual disk by entering a name and path or by clicking the

Browse

button.

8. Click

Finish.

A new IDE disk is shown in the list of devices for the virtual machine.

9. Start the Panorama virtual machine.

On the first start after adding the new disk, Panorama initializes the new disk for use. This process

will take several minutes.

After the system starts with the new disk, any existing logs on the default disk are moved to the new

virtual disk, and all future log entries are written to the new disk. If the virtual disk is removed,

Panorama automatically reverts back to logging to the default internal 10 GB disk.

After rebooting the virtual machine, new log space is not detected.

Inside techsupport file, I found this information :

Uniform Multi-Platform E-IDE driver

piix 0000:00:07.1: IDE controller (0x8086:0x7111 rev 0x01)

piix 0000:00:07.1: not 100% native mode: will probe irqs later

ide0: BM-DMA at 0x10e0-0x10e7

ide1: BM-DMA at 0x10e8-0x10ef

Probing IDE interface ide0...

hda: VMware Virtual IDE CDROM Drive, ATAPI CD/DVD-ROM drive

hdb: VMware Virtual IDE Hard Drive, ATA DISK drive

hda: host max PIO4 wanted PIO255(auto-tune) selected PIO4

hda: UDMA/33 mode selected

hdb: host max PIO4 wanted PIO255(auto-tune) selected PIO4

hdb: UDMA/33 mode selected

Probing IDE interface ide1...

ide0 at 0x1f0-0x1f7,0x3f6 on irq 14

ide1 at 0x170-0x177,0x376 on irq 15

hdb: max request size: 128KiB

hdb: 167772160 sectors (85899 MB) w/32KiB Cache, CHS=65535/15/63

hdb: unknown partition table

hda: ATAPI 1X DVD-ROM DVD-R-RAM CD-R/RW drive, 32kB Cache

Uniform CD-ROM driver Revision: 3.20

pci 0000:00:10.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17

Ok, the problem is quite simple, this is a new hard drive, so, the appliance have to format it.

But after 2 days and 3 reboots, new space is still unavailable.

Do you already had this problem?

Thanks in advance for any suggestion.

Best regards,

--

Sébastien

[sspringer]

Hello,

Is the virtual disk you are adding part of a new datastore? Do you have any other VMs using a vmdk located on this same datastore? If no, it may be worthwhile to add another VM to ensure the datastore itself is not corrupted.

If other machines are successfully using the same datastore you may try to delete the virtual disk and re-add.

If the problem continues, I would recommend opening a support case with the VMX file of the VM and the listing of the panorama directory. As an example: /vmfs/volumes/4c4b1c26-6396f893-81f0-001b215457de/panorama-esx # ls -lha

- Stefan