Failed Install dynamic update

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Failed Install dynamic update

L1 Bithead

Good Morning,

 

Last week, one of our Firewall had a power failure, after recovering, we have seen that dynamic updates are downloaded but not installed correctly

 

I have reviewed the "less mp-log ms.log" file and you see the error is as follows:

 

rpmdb: Program version 4.3 doesn't match environment version
error: db4 error(-30974) from dbenv->open: DB_VERSION_MISMATCH: Database environment version mismatch
error: cannot open Packages index using db3 - (-30974)

 

Captura.jpg

 

 

 

 

 

 

 

 

 

 

 

 

 

I have also attempted manually, but still gives the same error

 

I hope you can help me

Best Regards,

Roberto

 

1 accepted solution

Accepted Solutions

We have already solved the problem, then rebuild the database content with the command:

debug swm rebuild-content-db

View solution in original post

5 REPLIES 5

L3 Networker

Double check they aren't already installed.

 

Could you also try downgrading to another version, and then re installing the latest version?

 

 

Thank Jack_Howells,

 

I already tried before creating the topic, but still gives the same error and the updates aren't installed

 

It is a couple (Active - Passive) and the downloading updates doesn't fail in any.

 

The installing updates fail in the passive FW, in the active FW update without any problem

 

Regards.

We have already solved the problem, then rebuild the database content with the command:

debug swm rebuild-content-db

Useful info, ty.

 

Hi

 

I am just curious to know that how did you resolve this issue ?

 

Regards

Prarambh Saxena

  • 1 accepted solution
  • 8451 Views
  • 5 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!