Failed Install dynamic update

[naturalcor]

Good Morning,

Last week, one of our Firewall had a power failure, after recovering, we have seen that dynamic updates are downloaded but not installed correctly

I have reviewed the "less mp-log ms.log" file and you see the error is as follows:

rpmdb: Program version 4.3 doesn't match environment version
error: db4 error(-30974) from dbenv->open: DB_VERSION_MISMATCH: Database environment version mismatch
error: cannot open Packages index using db3 - (-30974)

I have also attempted manually, but still gives the same error

I hope you can help me

Best Regards,

Roberto

[Jack_Howells]

Double check they aren't already installed.

Could you also try downgrading to another version, and then re installing the latest version?

[naturalcor]

Thank Jack_Howells,

I already tried before creating the topic, but still gives the same error and the updates aren't installed

It is a couple (Active - Passive) and the downloading updates doesn't fail in any.

The installing updates fail in the passive FW, in the active FW update without any problem

Regards.

[naturalcor · Accepted solution]

We have already solved the problem, then rebuild the database content with the command:

debug swm rebuild-content-db

[santonic]

Useful info, ty.

[psaxena]

Hi

I am just curious to know that how did you resolve this issue ?

Regards

Prarambh Saxena