Failed to check content upgrade info due to generic communication error.

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Failed to check content upgrade info due to generic communication error.

L0 Member

Recently, I am getting "Failed to check content upgrade info due to generic communication error.  Please try again later" error message.

Do you have any idea about the problem?  I faced with this problem at two different PoC.

Thanks.

-Ismail

16 REPLIES 16

While performing a sync to peer when performing a software or dynamic update does work around the issue of a passive device in a HA pair not being able to get the updates, it is not best practice and it can expose you to split brains when your HA pair is under heavy loads. Configuring static ARPs on the internal L3 interfaces allows both PAN devices to access PANs update servers without increasing the risks of split brains.

Hello,

 

I have the same issue, with an HA. Currently Active can update its content updates, but Passive can't update them. I have a question, about your workaround. 

 

When you said "configure the ARP entries", do your refer to add the MAC address, of each MGT interface, in all Layer 3 interfaces that I have configured?

 

Regards,

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