Failed to send file device telemetry file _1-hr-interval_HOUR.tgz

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Failed to send file device telemetry file _1-hr-interval_HOUR.tgz

L1 Bithead

I'm wondering if anyone else is seeing failures during the uploading of telemetry files today?

Our first failure occurred at 10:38 PDT and has been reoccurring every hour since.

I see via https://status.paloaltonetworks.com/, that wildfire is in maintenance... related?

2 REPLIES 2

L0 Member

Didn't want you to feel like it was just you @jim.smith. I had telemetry send failures today as well. Started at 10:04 PDT with the last system error at 16:04 PDT. Cleared up on it's own. I filtered the system log on "send-failed" and found a similar episode on 3/29 that cleared on it's own as well. Guessing you're right. Some sort of backend system maintenance or issue.

L2 Linker

Hi

Guys, same alert today i have seen one of my customer as well, any updates on this.

 

@BKern @jim.smith 

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