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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Ensuring a Safe and Secure Community: How You Can Help

 

Dear LIVEcommunity Members,

 

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

...

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jforsythe by • Community Team Member
  • 420 Views
  • 0 replies
  • 2 Likes

Authenticated NTP, what do you use?

Hello Community,

While I already have googled and found some solutions, I would like to get input from you to see what you have used and works well. 

In a windows environment, what do you use to point your PAN's NTP configuration to an authenticated

...

Change in NetFlow behavior in PAN-OS 10

Hey guys,

 

Here's another one of the issues I have run into after upgrading to PAN-OS 10.

 

Application usage statistics received by NetFlow are now displayed in Petabps / Pbytes on my NetFlow servers!

I have confirmed that my NetFlow server hasn't been

...

warface by • L1 Bithead
  • 2372 Views
  • 2 replies
  • 1 Likes

Resolved! GlobalProtect user in RDP login?

Anyone know why, after installing Globalprotect, I see an empty user account with the GlobalProtect icon as an option when trying to RDP to remote desktops?  I've noticed it on every machine after installing GP... I'm hoping it is a config option tha

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GP-account.png
jsalmans by • L4 Transporter
  • 4526 Views
  • 4 replies
  • 0 Likes

I really need to be able to open up support tickets

Message boards and communities are not going be sufficient for our day to day needs.  It has become impossible to actually open a support case.  I need detailed instruction on how to open a support case that connects me with a live person.

Sbrown88 by • L0 Member
  • 1214 Views
  • 1 replies
  • 0 Likes

Resolved! Firewall Reboot with Some Critical Comments

Hi everyone,

 

Devices get restarted suddenly with critical comments. Firstly DP restarted and after that system restarted. I will share the critical comments that are from autoassistant. We faced with this issue 2 times. For the first one; TAC engin

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talhatemel_0-1660033907601.png

Resolved! Blocking DNS-over-https

Hi,

 

I plan to create security policy rules to block dns-over-https and dns-over-tls.   Is it also recommended to block dnscrypt?  

 

In regards to dns-over-https.  If the browser attempts this and fails, does it fallback to using the client's configure

...

ce1028 by • L4 Transporter
  • 11866 Views
  • 6 replies
  • 0 Likes

Resolved! Disable ciphers

Hi guys,

 

Would like to know how to disable the following ciphers:

 

TLS_DHE_RSA_WITH_AES_256_CBC_SHA
TLS_DHE_RSA_WITH_AES_128_CBC_SHA
TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA
TLS_RSA_WITH_AES_256_CBC_SHA
TLS_RSA_WITH_AES_128

...

JingKai by • L1 Bithead
  • 2317 Views
  • 2 replies
  • 0 Likes

What is the range for sequence number in userID logs ?

What is the seqno field in userID logs(below link) ? What is the range for that? Will it rollover when it reaches the maximum ?

 

https://docs.paloaltonetworks.com/pan-os/10-0/pan-os-admin/monitoring/use-syslog-for-monitoring/sysl...

 

User-ID 

saswins by • L1 Bithead
  • 1395 Views
  • 0 replies
  • 0 Likes

UserID Monitored server (WinRM-HTTP) gets Kerberos error.

Hi,

We tried this: https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-admin/user-id/map-ip-addresses-to-users/configure-server-monitoring-using-winrm

It seems like config is OK but we are getting "kerberos error" in status ofr this server monitored. W

...

BigPalo by • L4 Transporter
  • 20142 Views
  • 6 replies
  • 0 Likes

PCNSE certification

Spoiler
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Hi All,

I am looking to certify myself with PCNSE certification. Is there any active promo/vouchers for discounts available?

 

Pls suggest.

Hi All, I am looking to certify myself with PCNSE certification. Is there any active promo/
...

Software End-of-Life policy vs end of support

How long will a software listed as end of life ( https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-summary ) be supported? I have read conflicting information on this.

 

I suppose support could be defined as:
1) Rec

...

Reading counter flow errors

Hi All,

 

Apologies as I am still new and trying to learn Palo Alto. I encountered an issue wherein a new switch is causing a large number of packet drop parse. I found it on the IP below. How do you interpret the logs generated? 

 

 

The 10.5.4.10

...

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