False positive detection?

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

False positive detection?

Not applicable

Hello,


Our PA-500 found a virus with a file “PCCPatcher.dll” which is related to one SONY mobile software in user PC.

I’ve google it and a report published by herdProtect Anti-Malware explained that this file is mosty likely a false positive detection, the file is clean.

How can we know and proved via PA-500 that it is exactly fault?

http://www.herdprotect.com/pccpatcher.dll-fbb66205ad7722913ef778cc43764c114e6aff69.aspx


thanks & regards,

Ray

4 REPLIES 4

L4 Transporter

Hello

This is for You https://live.paloaltonetworks.com/docs/DOC-2769

Regards

SLawek

L7 Applicator

Hello Ray,

Could you please update the link to download the file PCCPatcher.dll.?

Thanks

Hello Hulk,

In fact, the user is just using the SONY software to import photos from mobile to PC.

I've no idea about how and why this process is affected to such file.

Ray

Hello slv,

Thanks for your information.

I should take this action right now.

Ray

  • 2650 Views
  • 4 replies
  • 0 Likes
  • 101 Subscriptions
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!