File export issue

[Jafar_Hussain]

Hello,

Whenever I export security rules or NAT rules from the firewall in PDF/CSV format, the file is not properly displayed my software version is 9.0.4

example:-

[SteveCantwell]

Where/How do you get the functionality to attempt to download the config via pdf/csv?

I have seen this ability with log files and reports, but not with the config itself.

My recommendation is that you use CLI to export a copy of the configuration.

SSH into FW

type "configure"

type "run set cli configuration-output-mode set"

type "show"

This will output your config in SSH.

You just need to enabling logging of your SS session.

Hope this helps.

[Jafar_Hussain]

@SteveCantwellI am trying to export my security or NAT rules only and this issue is happening.

Go to Policies>>NAT>> at the bottom row there is one option PDF/CSV click there and export your all rules.

[SteveCantwell]

Thanks for the info.

i just went onto my FW and I am able to download the pdf version.

It looked ok with me.

Same with the csv

I believe the issue lies with the application (for whatever reason) not understanding the embedded code.

I used Libre Office and Excel to open my csv file.

Does this help you at all?

[Jafar_Hussain]

@SteveCantwell  I believe its not an application issue because I already tried with another system the same issue happening.