Firewall is limiting concurrent users for GlobalProtect

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Firewall is limiting concurrent users for GlobalProtect

L4 Transporter

We are using PA-VM-300 and it should allow 2000 vpn users concurrently.


Our global protect IP pool is configured for /23, so firewall should accommodate 500 users, as it is having enough IP available in the pool. For some reason, when the other firewall failed due to internet outage, the main firewall did not allow more than 260 connections.


We have not restricted any source user IP in the policy. Any idea how to fix this issue?


PAN OS: 8.1.11 and GP version: 5.0.7


Cyber Elite
Cyber Elite

Did you set a value in the "max users" of the tunnel setting (gateways > agent > tunnel settings)?


Tom Piens
PANgurus - (co)managed services and consultancy
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